CONSCIOUS CREATIVITY & MOVEMENT

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© 2019 The Karma Creative all rights reserved

We respect the privacy of every person who visits The Karma Creative and are committed to ensuring a safe online experience. Please read this Privacy Policy from time to time to make sure you understand how we process your personal data and the choices you have with respect to such processing.

privacy policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email and communications); payment details (including credit card information), comments, feedback and product reviews.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.

  4. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail depending on the details you have provided to us.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In accordance with the GDPR, we must inform you that you are using cookies on our site.

 

Types of Cookies: Session (transient) cookies – These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user. Persistent (permanent or stored) cookies – These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site. Take a look below to view which cookies Wix places on our site, their type and purpose:

svSession (Persistent) // Identifies unique visitors and tracks a visitor’s sessions on a site

hs (Session) // Security

XSRF-TOKEN (Session) // Security

smSession (Persistent – Two weeks) // Identifies logged in site members

TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (Session) // Security

TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) (Session) // Security

RequestID (Session) // Tracks visitor behaviour and measures site performance

How can your site visitors withdraw their consent?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sara@thekarmacreative.com or send us mail to: 24 Northfield Road, Ealing, London W13 9SY.